Privacy Policy

Introduction

At GrowthBoost, your privacy is critically important to us. This Privacy Policy outlines the types of information we collect from you when you use our services, how we use it, and the steps we take to protect it. By accessing or using our website, products, or services, you consent to the practices described in this Privacy Policy.

This Policy complies with international best practices and local regulations including the General Data Protection Regulation (GDPR).

Information We Collect

We collect both personal and non-personal data when you interact with our platform. This includes information you provide voluntarily and data automatically collected from your device.

• Personal Identification Information: Name, email, phone number, mailing address, payment details.
• Account Credentials: Usernames, encrypted passwords.
• Device and Technical Data: IP address, browser type, operating system, and cookies.
• Financial Data: Bank account details, crypto wallet addresses (if applicable), transaction history.
• Usage Data: Pages visited, actions taken, time spent on site, clickstreams.

How We Use Your Information

The information we collect is used to provide, maintain, and improve our services. We also use it to personalize your experience and comply with legal obligations.

• To process transactions and manage billing.
• To personalize content and optimize our service delivery.
• To provide customer support and respond to inquiries.
• To comply with anti-money laundering (AML) and Know Your Customer (KYC) laws.
• To send administrative, marketing, and promotional communications.
• To detect, prevent, and investigate fraud, security breaches, and policy violations.

Legal Basis for Processing

Under the GDPR and NDPR, we only collect and process personal data when we have a legal basis to do so. These legal bases include:

• Your consent.
• Performance of a contract.
• Compliance with legal obligations.
• Protection of your vital interests.
• Legitimate business interests that do not override your rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze traffic, and understand usage patterns. Cookies are small files that are stored on your device and can be used to recognize you across different sessions.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your data under the following circumstances:

• With service providers and partners who perform functions on our behalf.
• With regulatory authorities or law enforcement, when legally required.
• In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity.

International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection. In such cases, we ensure appropriate safeguards such as standard contractual clauses or regulatory approvals.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and compliance obligations.

• Transaction and account data are retained for up to 7 years to comply with financial laws.
• Marketing preferences are retained until you unsubscribe.
• Inactive accounts may be archived or deleted after 2 years of inactivity.

Data Security

We implement robust administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, or destruction.

• Encryption of sensitive data at rest and in transit.
• Multi-factor authentication for account access.
• Regular penetration testing and security audits.

Your Data Rights

You have several rights concerning your personal data. Depending on your jurisdiction, these may include:

• The right to access and review your data.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your data.
• The right to restrict or object to data processing.
• The right to data portability.
• The right to withdraw consent at any time.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover such data has been collected inadvertently, we will delete it immediately.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes. We encourage you to review this page regularly. Your continued use of the service after such changes constitutes your acceptance.

The latest revision date is indicated at the top of this document.